Refund & Cancellation Policy

Strategix Insights generally does not charge an upfront success fee for eligible managed-service engagements. A fee becomes payable only after the qualifying success event defined in the signed client agreement. The agreement controls the fee percentage, calculation, notice duties, due dates and any installments.

A client may request cancellation before the contractual success event by using the website contact form or calling +91 8849780224. We will confirm the effective date and stop future managed-service activity within a reasonable operational period.

If no success-based fee has accrued, no such fee is ordinarily payable merely because of a pre-outcome cancellation, unless the signed agreement identifies another obligation that has already arisen. Any continuing confidentiality, account-transfer, data, notice or other surviving obligations remain governed by the agreement.

If the qualifying success event has already occurred, later cancellation does not by itself remove the accrued success-based fee. The client must promptly disclose the outcome and meet the payment obligations in the signed agreement, including any agreed installment schedule.

Amounts paid toward an accrued success-based fee are applied to that obligation. They are not automatically refundable because the client later resigns, is terminated, changes plans or ends the service relationship, unless the signed agreement expressly provides otherwise or applicable law requires a refund.

A refund may be considered for a verified duplicate payment, overpayment, payment made in error, an amount the agreement expressly makes refundable, or another situation in which applicable law requires a refund. Approved refunds are returned through an appropriate authorized method after verification.

Requests should identify the client, agreement, amount, date, payment reference and reason. Do not submit card or bank credentials through the contact form.

Strategix provides professional and digital services, not ordinary physical goods. There is no shipping-return window. Resume work, consultation, research, applications, communications and interview support consume professional effort as delivered.

If a client disputes whether a qualifying success event occurred or how the fee was calculated, the parties should follow the notice and dispute process in the signed agreement. We will review the agreement, employment or offer information, payment records and relevant communications in good faith.

Use the contact form, email info@strategixinsights.in or call +91 8849780224. Requests are assessed under the individual agreement and applicable law. Submission of a request does not itself suspend an amount already due unless confirmed in writing.